What is your return policy? We accept returns within 30 days of receiving the product, provided that all elements are present and in their original condition. Please refer to our Return Policy for detailed instructions on initiating a return.

How long does it take to process and ship my order? We strive to process and ship all confirmed orders within 1 to 3 business days from the date of receipt. Once your order is shipped, you will receive a shipping confirmation email with tracking details.

What are the estimated delivery times for domestic and international orders? The estimated delivery time for domestic orders (within EU) is 3-5 Days. For international orders (outside EU), the estimated delivery time is 5-14 Days. Please note that delivery times may vary depending on the destination country.

Do you offer worldwide shipping? Yes, we ship worldwide to most countries. At checkout, you can select your country from the available shipping destinations.

Are there any extra customs-related costs for international orders? For international orders, customs and import duties may apply upon arrival in your country. These charges, if any, are the responsibility of the recipient and are not included in the product or shipping cost.

Do you offer wholesale pricing? Yes, we offer wholesale pricing on request. If you are interested in wholesale orders, please contact our customer support team at info@mrlemarie.com with your inquiry, and we will be happy to assist you.

How can I track my order? Once your order is shipped, you will receive a tracking number in your shipping confirmation email. You can use this tracking number to monitor the status and location of your package throughout the delivery process.

What should I do if there are missing elements in my order or I receive a defective product? We apologize for any inconvenience. In the rare event of missing elements or a defective product, please contact our customer support team at info@mrlemarie.com within 30 days of receiving your order. We will be glad to assist you and resolve the issue promptly.

What should I do if I have further questions or need assistance? If you have any additional questions or require further assistance, please do not hesitate to contact our customer support team at info@mrlemarie.com. We are here to help and ensure a delightful shopping experience for you.

Thank you for choosing MR LEMARIE. We value your satisfaction and look forward to serving you!